Privacy Policy

1. Overview

TipSplit provides tip management software for hospitality teams. We collect information to operate the platform, deliver support, and meet legal requirements.

2. Information we collect

• Account details such as name, work email, role, and organization.
• Billing and subscription details processed through our payment providers.
• Usage data such as logins, feature usage, device information, and diagnostics.
• Support communications you send to our team.

3. How we use information

• Provide, maintain, and improve TipSplit services.
• Set up accounts, manage subscriptions, and respond to support requests.
• Analyze performance, usage trends, and product adoption.
• Comply with legal obligations and enforce our terms.

4. Sharing and disclosures

We share information with service providers who help us deliver TipSplit (hosting, payments, analytics, and customer support). We may also disclose information when required by law, to protect rights and safety, or as part of a corporate transaction.

5. Data retention

We keep information for as long as needed to provide the service, meet contractual obligations, and comply with legal requirements. We may retain certain records to resolve disputes or enforce agreements.

6. Security

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your choices and rights

You may request access, updates, or deletion of your information, subject to applicable law. To submit a request, email tipsplitapp@gmail.com.

8. Cookies and analytics

We use cookies and similar technologies to remember preferences, understand site usage, and improve the experience. You can adjust browser settings to block cookies, but some features may not work properly.

9. International transfers

Your information may be processed in countries other than where you live. We take steps to ensure appropriate safeguards are in place for cross-border transfers.

10. Changes

We may update this policy from time to time. Material changes will be posted on this page with a new effective date.

11. Contact

Questions about privacy can be sent to tipsplitapp@gmail.com or mailed to the address listed on our contact page.

12. Quebec Law 25 contact

Person responsible for personal information protection: Mathias Tessier

Contact: tipsplitapp@gmail.com

Location: Montreal, Quebec, Canada